Wednesday, 6 May 2015

Glendale flyer spells out basic service commitment

With the scaling-down of the static park keeper service (to only 2.5 days per week in the case of Ladywell Fields) it is all the more important that we, as park users, report issues that need the attention of Glendale's mobile team.  Glendale have produced this flyer, which includes all the relevant contact details.

You can also download and use the 'Love Lewisham' smartphone app for reporting problems in parks (in the same way as you can use it for reporting on-street issues such as flytips).
In relation to litter and bins, Glendale works to the following timescales -  and, where possible, aims to exceed these.
Litter - Glendale aim to resolve reported litter issues within 6 hrs (during operational hours).
Full bins - Glendale aim to have full bins emptied within 3 hours of being reported (which means if this is reported by 1.00pm the issue should be resolved the by 4.00pm the same day and if reported after 1.00pm, the issue will be resolved by 10.30am the following day).
Robert Sheppard